Help Center
How can we help?
Popular topics
The essentials, for everyone.
Getting StartedHow Dialroom works, accounts, and the basics.Authentication & CertificatesHow watches are authenticated and Hourmark certificates.Payouts, Fees & CommissionCommission tiers, payouts, GST, and timing.Trust, Safety & DisputesFraud protection, the stolen registry, and disputes.Account & KYCYour account, verification, and data privacy.
For buyers
Finding, paying for, and receiving a watch.
Selling your own watch
For individuals selling a watch.
For trusted dealers
Running your store on Dialroom.
Still need help?
Open a support ticket and our team will get back to you, usually within one business day.