Legal & Policies
Everything that governs buying, selling, and transacting on Dialroom. We try to keep these as plain-English as possible. If anything is unclear, email us at [email protected].
Terms & Conditions
Updated 2026-07-02The terms and conditions governing access to and use of the Dialroom Platform, operated by Chronostop Enterprises Private Limited.
Privacy Policy
Updated 2026-07-02How Chronostop Enterprises Private Limited collects, uses, shares, protects and otherwise processes your information through the Dialroom Platform.
Refund & Cancellation Policy
Updated 2026-07-02How you can cancel an order or seek a refund for a product or service purchased through the Platform.
Return Policy
Updated 2026-07-28The conditions and timelines for returning or exchanging a product purchased through the Platform.
Shipping Policy
Updated 2026-07-28How orders are shipped, delivery timelines, and shipping charges on the Platform.
Cancellation Policy
Updated 2026-07-02How you can cancel an order or seek a refund for a product or service purchased through the Platform.
Authentication Guarantee
Updated 2026-07-11Our promise on Luxe-Certified watches: if it's not authentic and untampered since delivery, we refund in full.